AppointmentTrader FAQ - Harlo Steakhouse & Bar Las Vegas - Buy Reservations
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Harlo Steakhouse & Bar Las Vegas Reviews from The Last Year
We finally tried Harlo tonight for my wife's birthday and
We finally tried Harlo tonight for my wife's birthday and our anniversary. As my wife said this was the worst birthday-anniversary dinner we ever had. We had a 715p reservation and waited 20 minutes for our table which was a red flag to us. Once seated we had three different servers and nothing was quick or efficient. No menus initially and they had no drink menu they had to find one. We got our drinks and decided on our dinners. She had steak frites and wanted it medium well and it came out medium rare. I got the rib cap medium and it was rare. I sent mine back she did not want to make a scene and ate half of her dinner. We had to ask for bread as well. The service was all over the place and we were actually about to ask for the bill for the drinks and leave as it was 1.5 hours since our reservation time and we had a salad only. The place is very nice on the inside but we won't be back. There and many other restaurants in the DTS area to bother. It seems like they are trying to be a high end restaurant but can't get the basics right. A steak house should be able to cook steaks properly and both were wrong. That's a terrible sign. So disappointed we wanted to try something new and we had been given good recommendations for this restaurant but honestly this just could not be an off night. I don't mind expensive places if service and food is good but to not cook either steak properly at a steak restaurant is just a sign something is wrong. My impression was this was a restaurant trying way too hard to be something it's not. I'm so disappointed that my wife was so let down on her birthday and our anniversary. We finally got in the car at 945pm 2.5 hours after our reservation.
Went to Harlo for drinks with friends.
I have to come back to review the food. The ambiance of the place was nice. The location is amazing - in Downtown Summerlin. The place looks like a place on the Strip! Brownie points for being a local spot. The staff is very kind and checked up on us often. I ordered an amaretto sour (my go-to) and while it was delicious, it was a bit on the sweet side. Like I said, I'll have to go back to try the food and try more of their drinks!
Music is always too loud.
When there few times, but always the same feeling. Food and service is very nice. They took care of us.
Okay... this is an upscale restaurant, so the ambience and
Okay... this is an upscale restaurant, so the ambience and service were great. We felt very taken care of. However, the food was good, but it wasn't anything crazy amazing. For the prices we paid, I expected more. The free bread was amazing, I gotta give them that! It wasn't a bad restaurant, just nothing super special. I don't think there was much flavor in most of the food we got. The filet was delicious, but very plain. I'm giving them 4 stars instead of 3 stars because the service was great. Everyone was very knowledgeable and friendly. Overall, it wasn't bad, but I'm not eager to go back.
From beginning to end, immaculate.
My partner and I love the service, the ambiance, and of course the waitstaff next to their decadent menu is incomparable. If you're looking to take your special someone to a place unmatched - Harlo is our "go-to". Seriously you won't regret it. Their filet, châteaubriand, side dishes and their desserts are to die for.
Ok my closest friend and I went here on a whim to celebrate.
Walking up the ambience is extremely nice vines growing all around. When we walked in we were greeted by a beautiful polite young lady in a classy white button coat. She seated us right away. Christina was our waitress she was the epitome of a wonderful waitress. Truly amazing she explained everything had extensive knowledge of the menu and offered suggestions and walked us through each section. A young man helped us who was very kind as well his name escapes me. At the end of our meal another wonderful woman named Christine came out to greet us & give a complimentary dessert in celebration of my milestone. She also shared some personal experiences with us and this honestly made our night. Service was absolutely AMAZING at this place. It has been quite a while since I was served with this much hospitality, kindness and personable service. I truly cannot say enough good things. Thank you all for giving my friend and I such a wonderful night!!
Excellent steakhouse.
Recently went for my birthday dinner and I couldn't have been happier. Our server was delightful and incredibly knowledgeable. The seafood tower is to die for and my steak was fantastic. I only wish I'd saved room for dessert. So happy to have a strip quality steakhouse that I don't need to drive to the strip for.
Chateaubriand was truly perfection.
And, the drinks were expertly crafted (both Manhattan and Martini were perfectly balanced) But, the real highlight of the night was the service! Absolutely exceptional from start to finish - Christine & Jake were incredible. Jake really made sure that we had a memorable experience and went above and beyond with each and every interaction. His down-to-earth approach and winsome personality stripped the fine dining experience of its pretentiousness, and allowed us to be ourselves and sincerely enjoy our anniversary. Cherish this young man because he embodies what I can only assume is the essence of Harlo!
Awesome vibes, i took my wife on her birthday and she loved
Awesome vibes, i took my wife on her birthday and she loved it everything from service to food quality was perfect Ask for Micho and co they are most fun and helpful and very attentive i will definitely be back
This is the best steakhouse and I've been to the majority
This is the best steakhouse and I've been to the majority of steakhouses here in Las Vegas (with the exception of Golden Steer). Addicted to their Bone Marrow. Service was outstanding, really the whole team. Ambiance was soothing and warm. New favorite. Sorry TBone...
Terrible
For an expensive restaurant is supposed to be known for steaks, this was a bitter disappointment.The steak was rare and not seasoned. Took my wife there for a special occasion and it was utterly disappointing.worst steak I have ever tasted
Great place to grab dinner! The service was a perfect 10,
Great place to grab dinner! The service was a perfect 10, the drinks were a perfect 10, and the food was a solid 8.5! I know this place is hyped and I have had it bookmarked for a while. While traveling for work in the LV area and owing my colleague a nice dinner I finally got the opportunity to try out Harlo. For those that are traveling, it's 35 minutes from the strip, but well worth it. It sits in a nice mall right next door to the red rock hotel and casino. We started off with cocktails and both got the paper plane. It's a very well balanced drink and a great way to get the night started. For appetizers we had the caviar small bite trio. To be honest, for the money I don't think it's worth it as I couldn't really taste the caviar. It was more of a novelty order. We also ordered the wagyu beer tartare and this is a "must order"! Perfect combination of flavor and good for sharing. I honestly could've just kept having this. For the mains I went with the ribeye and he went with the New York. They were both cooked a perfect medium rare and had pretty good flavor. I like a slight crust on my steak however this didn't have it. I also noticed my ribeye had an odd shape to it (perhaps it's where the bone was removed). My Steak was good though! The desserts sounded pretty good but we were pretty full so we just opted for another round of drinks instead. The aesthetics (lighting, decor, and seating) were well thought out and executed. I'll definitely be coming back here with the wife! Thanks Harlo!
I have been here before, and always sat at the bar had
I have been here before, and always sat at the bar had great food and drinks. this time we came for a special dinner with a group of five. The complete duration of our meal was close to four hours. first off will start with the appetizer I ordered bone marrow we were only able to eat one because the other one was completely raw. He asked us if we wanted it redone. I said no because it took close to 40 minutes to get that one. The salads were the only thing that came on time the entire meal. I ordered steak medium rare. It came to me close to well two times. The second time I just ate it. my son ordered the larger fillet, medium and it came out close to rare. I'm hoping this was just one bad experience because I was a fan of the restaurant. but the staff was not very helpful or prompt. It was just an all-around bad experience. What upset me the most is that they didn't remove anything from the bill, for example, the appetizer that was inedible.
Though they offer an extensive wine selection, I have a
Though they offer an extensive wine selection, I have a very large wine cellar w some serious Bordeauxs and a large Napa wine assortment so I brought a bottle in . The establishment charges a hefty corkage fee in par w the strip prices . however our waiter opened the bottle , didn't offer to decanter it and poured me a full glass without letting me taste it first . I don't expect this from a steakhouse where our bill came to $600 without any alcohol other than the wine I brought .
We had an amazing dinner at Harlo.
The service was incredible. Jake and Sandor were amazing and went above and beyond to take care of us! The drinks and wine were spot on. The sommelier recommended a wonderful modest priced wine and decanted it perfectly. We started with the octopus and then shared a ribeye cap and lobster tail that was cooked perfectly and served with 3 types of butter. Shared the mushrooms and broccolini and were stuffed. The bread was exceptional. We had to take the dessert home, but really enjoyed them the next day! We will definitely come back! What a great atmosphere, beautiful ambiance.
Food was amazing and the service was incredible! Jake was
Food was amazing and the service was incredible! Jake was so sweet and helpful. Went to Harlo to celebrate my sons Match Day! They sent us free desserts and OH MY GOODNESS everything was delicious. Definitely recommend highly
1st time trying this place tonight and had the 4 course
1st time trying this place tonight and had the 4 course prefix menu. The bill for 2 with wine and tip 400. The Mediterranean pasta was made with garlic salt vs. Fresh garlic. I sent it back and the chef made it with fresh garlic, pure laziness in the kitchen. The carpacio was tasteless unfortunately. The steak was a poor cut of beef that was over salted in an attempt to hide the quality of the cut. It's possible the prefix menu is poor quality and the regular menu was better. We sat at the bar and the staff was wonderful hence the 2 stars. However it was very poor food quality and I'm not sure I would try it again.
My husband and me for my birthday celebration in March 5
My husband and me for my birthday celebration in March 5 went to Harlo Steakhouse nice atmosphere and good food but the most important thing is how Christine take care of our table like pro . she did 5 star service I recommend this steakhouse k.Sh
Hot damn, did we have a blast at Harlo! First off, we met
Hot damn, did we have a blast at Harlo! First off, we met Chef Gina at her other restaurant, La Strega, which we loved so much we made a reservation for Harlo on the spot. The following Saturday night, we rolled into this very large, very luxe restaurant. The bar, the chandeliers, the layout, everything felt very hot spot and we were eating it up. I need to ding them on one thing - the cocktail service. Although the drinks were all amazing, I think I waited 40 minutes for #1 (Hills Park), then 10 minutes for #2 (Hills Park) because they felt bad about #1 and were on top of it, then 25 minutes for #3 (Espresso martini). Three cocktails, huh, John? We were there for over three hours! That said, I do appreciate a leisurely dinner where we have time to enjoy each other's company. It also masks how slow an eater I am. The Fire-Roasted Seafood Tower was crazy. I had everything except the mussels and clams. I will never forget the lobster tail. Right into the main course, the 10 oz ribeye cap was incredible. I normally struggle to put 10 oz of steak away but it was gone before I knew it. Savory, melt-in-your-mouth deliciousness. A couple cocktails in, the team started getting pret-ty chatty with the servers, but they volleyed with us very kindly and by the end, it felt like we'd all come through the experience as a unit. It was just a magical night. I give full credit to the food, the servers, the ambiance, everything about Harlo.
This review is extremely late, but tonight I have the time
This review is extremely late, but tonight I have the time and energy so why not? I treated my boyfriend to Harlo for his 30th birthday back in November and we both had a really exceptional experience! The ambiance was remarkable! It radiated elegance, was inviting and warm. The service was impeccable, the atmosphere was busy but pleasant. The cocktails were refreshing and delightful! & most of everything we had ordered was delicious and made perfectly! I do remember my boyfriend not really liking one of the cocktails they recommended, and they replaced it without any issues. One of my appetizers came out on slightly burnt toast and our entrees were taking some time to come out (it was understandable, they were extremely busy) and to my surprise, they comped two of our drinks for the inconvenience without us even complaining about it! It was nice that they truly noticed the littlest of details and provided exceptional customer service promptly! Our water/sparkling water was always filled. Everyone was dazzling in their work attire. I 10/10 would recommend this establishment to anyone and everyone! It was that amazing! I will be back soon.
Harlo is the best steakhouse in Las Vegas in my opinion.
They have the most chic interior design if you like modern vibes. The service from greetings to be served at the table, everything is so on point. Their cocktails are so delicious and presentation is so beautiful. Complimentary Hokkaido bread will melt in ur mouth. Harlo cook the meat outside crispy and inside juicy and you can state the quality of the meat. The way they cook their meat blow away anywhere else. I also appreciate Chef Gina her selection of the plates, glasses, tableware etc. I can tell by that she put a lot of heart into this beautiful restaurant !!
Went here for the best Valentine's Day dinner.
Classy, moody ambience, amazing service by all waiters/servers. Never interrupted a conversation which feels so rare nowadays. Food was amazing - steaks cooked to perfection, mashed potatoes were to die for, sautéed spinach exceeded my expectations. Drinks and deserts were delicious as well. Perfect date night!
$5.00 for Steak sauce at a steak house? That’s disrespect and nickel and diming.
When my $52, only 5 ounce steak arrived, I asked for steak sauce. I was given several options including "Harlos" signature sauce. I chose Harlos and one other. I get the bill and was charged $5.00 per sauce (see photo). Come on! I'm a local and hate to see this steakhouse that replaced another steakhouse in the same location fail but how about some respect? Charging for steak sauce. The meal was ok and ok doesn't fly in Las Vegas. I'm not returning.
Aaa+++
Amazing place! Top notch! I went there with a friend on the 13th of September; we are both servers and we like to go around and try new restaurants here in Vegas, and let me tell you: this one is a must! Food unbelievable! Great ambiance, perfect location and Shannon ( our server )… what can I say?! forget about it ;) she was outstanding.
Beautiful experience in fine dining !!
My grandson and we’re celebrating a birthday and general happiness. We were treated to the best service possible. Every encounter was top notch. Our dinner was delicious and drinks were done to perfection Everyone was smiling and the mood was light and cheerful. Decor is stunning, as a designer I notice these things! A very special treat!!!
Best Birthday Dinner Ever
This place serves the best steak I ever had! Excellent customer service and delicious food. The restaurant is beautifully decorated and I enjoyed the food and ambiance of the place. Thank you for the excellent experience!
GREAT FOOD
Our go to Steak House every time we want an amazing meal, and a wonderful ambience! I’m not sure why the food is so much better at this restaurant than others, but it has been perfect every single time we’ve gone. Reasonable prices, great food, and perfect service! The perfect combination.
Las Vegas's Best Restaurants that are most frequently booked by customers of Harlo Steakhouse & Bar Las Vegas
Ranked #20 in Las Vegas's Best Restaurants.
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Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Any seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted