AppointmentTrader FAQ - Horses Los Angeles - Buy Reservations
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Horses Los Angeles Reviews from The Last Year
A wonderful, scenic experience
We had such a great time! The views were spectacular, and there were so many awesome photo ops! Our guides were Megan and Benito, and they were both really kind and engaged. The horses were sweet, and well-behaved, and you could tell they are humanely treated. A great experience overall!
We had such a great time here! We were visiting family in
We had such a great time here! We were visiting family in So Cal and wanted to have a great meal together. We had reservations and were seated right away. Even on a midweek night on 12/29/2023, the restaurant was packed! Beautiful ambiance inside. Great place for a a dinner for adults, I did not see a single child. It's dark inside, perfect for date nights! Stephen was our server and he was on top of everything! We ordered some cocktails and wine, the drinks were served at the perfectly chilled temperature. Between four adults, we shared to appetizers and for entrées. We loved the sashimi amberjack, sliced super thin and served with lemon juice and Chinese chili crisp (hot sauce). The Caesar salad was made with endive leaves and crushed croutons (or were they crispy pancake crumbs?). The salad dressing was perfectly balanced with anchovies and cheese, one of the best Caesar salad dressings I've had in a long time. Bass was also very delicious, served on cannellini beans that were perfectly cooked. The mushroom pizzette was delicious! I was surprised that we ordered this at a nicer restaurant, but very glad we did. I'm still remembering about this pizzette three months later. Someone at the table, ordered the Cornish game hen, which I'm not a huge fan of. It was just OK. But don't take my word for it since that's not something I ever order. The pasta dish for me was kind of a bust too. The top was too dried and crispy. Just a heads up that there is a restaurant via 5% percent added to your tab. This is separate from the gratuity. Huge thanks to Stephen for making it a very fun night.
Fantastic ride!
Absolutely loved the ride and the views! It was fun getting to experience all the horses and their different personalities. Great for beginners or advanced riders
Amazing experience - would definitely recommend!
Absolutely loved this! Would definitely recommend - the staff are very friendly and knowledgeable and are able to accommodate for beginners. The hack is so relaxing with gorgeous views and the horses are beautiful!
$3.35 for "restaurant fee'. Mind telling me what this
$3.35 for "restaurant fee'. Mind telling me what this charge is for? If it's for placing my butt on your chair then I hope this place goes out of business soon. Also don't tell me how much I should tip, I'll decide how much I will tip my waitress, or better yet how about you the owner pay your employees 25% more so they don't have to humiliate so much to me because I'm literally paying them their hourly wages for you?
Okay the off menu pasta was incredible.
Also loved the horse butter.... However the ambiance of the restaurant was a bit chaotic, and seating was crowded. Not a big fan of the decor. The service was decent and our server was helpful in recommending dishes.
Favorites are the Burger, Smoked Salmon Lavash, Cornish
Favorites are the Burger, Smoked Salmon Lavash, Cornish Game Hen and the off menu pasta. Service is 10/10, people watching is 11/10. Have a martini and draw something weird & beautiful on the paper tablecloth
I've wanted to visit this place for a quite long time.
I finally went there last week and I loved it! I'm so glad that I was able to sit at the patio area where it was much quieter than inside and felt like I am having a nice dinner at a pretty garden. The food was also good I really liked their steak and tuna tartar. The off menu pasta was also good but was little salty to me.
Horses has changed.
While their food is still delicious (best burger in town) and their atmosphere is the right blend of casual bistro meets fine dining, the difficult cancellation process, lack of phone/communication and unbearably rude maître d make it an easy pass. Try the food, if you're really craving it, it won't disappoint , but not worth the special trip it once was.
Not Worth It - Rude Front Office Manager
Front Office Manager was very rude and unprofessional. Horses seem to be in bad shape, dirty, tired and missing shoes. Guide was good.
The ambience was great.
I went there on Saturday night. They managed the table nicely, and there was distance between our table and others, so it didn't feel too tight. Their "Off Menu Pasta" is a must. I can't stop thinking about it. So good! It has a creamy taste and is a bit spicy, which I really like. Not greasy at all. Thanks to our server, who recommended us to try this. The Burger came with lotssss of fries. Also excellent. Also, we had "Smoked Salmon Lavash with Cress". It was okay. Definitely will come back to try others dishes and that Pasta.
The ambiance was amazing for a date night, but possibly too
The ambiance was amazing for a date night, but possibly too dark. The bar and kitchen/dining room was seperate but wish I got a better look at the bar (tucked away inside). The walled mirror and the horses painting in the ceiling were super cute. The wine list was a bit too expensive, so we opted for two cocktails. They weren't bad, but not amazing. The food - we got the Horses Caesar and of course the 'Off Menu' Spicy Rigatoni. Caesar salad was super crispy and fresh, however wish they had cut down a bit on the dressing. But still very delicious. The Spicy Rigatoni was amazing, perfectly spicy for my taste (it is surprisingly spicy!) and the pasta texture was perfect. But checking other tables, it seemed like ours was comparably a bit more burnt. I didn't hate ours, but the outer rim was pretty black and did taste as so. Still really good - would want to try it out again without the burn.. Parking is always troubling - we were lucky to be out on a weekday and was able to find metered parking right away. But on a weekend, probably need to valet. Overall experience was nice!
Got some reservations for 2 week of for a Friday night.
No seating inside. So the patio it was. The patio is off to the right of the restaurant with some heaters. The temperature was cold but we didnt need a heater. The staff was super friendly and nice. That includes hostess, table and waiters. The patio its self is done nicely. Intimate. Tables are close but not to infringe on privacy. We waited in the bar and grabbed a mezcal margarita. It was delicious and well balanced. We got to our table about 10 minutes after arrival. Scanning the menu we decided on the bread n butter, caesar salad, crudo and tartare for apps. Bread n butter was nice. Not heavenly but definitely worth it. Bread is sourdough along with housemade butter. Caesar was good and a hefty portion. All endive blades had dressing that wasnt overpowering. The crudo was mid to be honest. Lots of citrus which stood out the most which took over from the shallots and any other dressing. The tartare was my personal favorite. As soon as we sat the waiter let us know there was one more order left and I wanted it. Itself was very light. And packed good flavor. It really reminded me of a hamburger that was dressed up. Good onion and garlic coming through. it was accompanied with a light tossed salad. Everything went well. Off the menu pasta was really good. Good amount of heat. Crisp from the oven bake. No need for cheese as you can taste it within the sauce. Very good and large portion. Good delicious tomato base too. Mortadella pea tortellini. Very light, peppery and the peas came through. Its a play off a familiar ppp pasta. Prosciutto, peas, parmesan or pecorino. It was light n not overly creamy. You would think it would have been rich but it was not. Sheeps milk cheesecake with poached bordeaux pear. Delicious. Light. The pear was so much yum. Tartare, Off the menu pasta and sheeps milk cheesecake.
Great way to view L A. and surrounding areas including the "Hollywood" sign via horseback!
Great tour up into the mountains by an experienced guide and wonderful horses! Beautiful scenery of L.A. and the surrounding areas from the mountains to the Pacific Ocean. Trip was great for all ages and abilities! Would highly recommend!
My wife and I liked Horses perfectly fine but we weren't
My wife and I liked Horses perfectly fine but we weren't blown away by Horses. Not so much where we feel a second visit is warranted.
Relaxing ride along the Mulholland Trail
It was a wonderful experience, horses were super calm and Cassandra was lovely as a guide. We were delighted to know that the horses were well trained and so calm.
Awesome Views
Great Trail and great views....It was nice and peaceful and you can get attached to the horses quickly...Our guide Madison made sure we were in great hands...
Very expensive for what you get
Views were great but the overall experience wasn’t as good as it could be. I’m never going to like to receive a confirmation email prior to an activity for which I’ve already paid a lot which reminds me ‘not to forget cash for the tip’. Okay so I’m British and our view to tipping is different than the US but even so this annoyed me from the outset. Then, as you’re choosing a helmet, 2 large signs ‘suggesting’ the amount you should tip! This was not a cheap activity and I did not think the guide did anything to justify any type of tip at all! They spoke to no-one the entire 2 hours other than to briefly take everyone’s phone and take a few photos. No information about the view and they even carried bottles of water with them in the saddle bag and didn’t once offer one to anyone. They also asked if we like to add a bit to the ride and do an extra route which would mean we would arrive back 5-10 minutes later than schedule …. We arrived back 10 minutes early! The views were great and the horses were super and looked well taken care of but the whole vibe was of a business that had done this excursion so many times, it was no longer interesting or fun. I also thought that 90 minutes would have been better than 2 hours as by the end I was a little bit bored.
Great experience!!!
Amazing experience! and amazing service from Benito our guide. Highly recommend Don’t forget to bring some cash for your guide,they deserve it.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Any seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted